Interference with Crew Member Training
( ICM )
Course Essentials
Interference with Crew Member Training
This course will give you the information you need to deal with unruly passengers. Did you know that each year hundreds of unruly events happen onboard aircraft around the world? It can happen and the information within this program could help you avoid a potentially explosive situation.
Learn how to:
Recognize, prevent and manage behaviours that could reasonably be expected to lead to an incident of interference with a crew member.
Recognize, prevent and manage incidents of interference with a crew member.
Know post-flight procedures associated with incidents of interference with a crew member.
This highly interactive and engaging program is delivered in an effective and interesting way by combining the latest technology with professionally developed lesson content.